Shipping to all of Colombia
You can contact us to resolve any concerns
DELIVERIES IN 24 HOURS
- Free shipping on orders over $350,000 COP.
- Dispatched within 24 hours.
- Delivery in 2-4 business days for main cities.
- Delivery in 3-7 business days for the rest of Colombia.
SPECIAL OFFER SHIPPING
During promotional events created and announced by Givelo (such as Black Friday, Flash Sale, or Black Days), orders may take up to 3 business days to be dispatched after payment confirmation.
Delivery times shown during the purchase process should be considered estimates.
Once your order is dispatched, you will receive a tracking number to monitor your shipment. This will be sent via SMS or email.
If you experience any issues tracking your order, you can contact us at:
Email: digital1@givelo.cc
WhatsApp: +57 314 884 3771
Processing Returns/Exchanges during Special Events: Returns or exchanges requested for purchases made during events such as Black Friday, Flash Sale, Black Days, will be processed once the promotional event concludes.
Dispatches in 24 Hours
Delivery times (Business days)
2-4 days for main cities.
3-7 days for the rest of the country.
Free shipping on purchases over $350,000
Applies to all shipments in Colombia
EXCHANGES AND RETURNS
If you are not satisfied with your purchase, you can return or exchange it at no additional cost. T&Cs apply
Guaranteed warranty
We offer a special 20% discount for the replacement of garments damaged by falls.